- Online gamblers should beware of Rogue or Blacklisted Casinos that steal players’ winnings.
- A trustworthy Online Casino will have supportive customer service and information available regarding signing up, depositing, or play.
- Conduct a search online to see what others are saying about a gambling site.
Just like in any industry, you have businesses with good practices and ethics and businesses that are just out to make a buck, whatever the cost. Rogue Online Casinos unfortunately do exist, but it is easy to avoid being scammed, especially if you have read our advice.
Now, things can always crop up when it comes to paying out winnings, or applying Bonuses to an account, but a secure Online Casino will be prepared for issues arising and have procedures in place to help resolve them. Rogue Casinos give the online gambling industry a bad name by trying to get out of paying players their winnings.
Customer Support
If an Online Casino doesn't have easily accessible customer support, or the customer support staff can't answer simple questions, that's a sure sign of something wrong. Decent online casinos usually have an FAQ page, where you can find out a lot of information to help you with any issues regarding signing up, depositing or playing. Their support staff will be happy to address any concerns you have and will make sure you understand any wagering requirements for bonuses or promotions.
Do a Background Check
Sometimes, simply taking a good look at the Casino's website will show you whether they are to be trusted or not. Players will sometimes have complaints about an Online Casino and a quick search online will bring them up, but a blacklisted Online Casino will usually have a lot of negative reviews and comments that haven't been addressed by support staff or the casino representatives.
As with any business, those new to a field might make mistakes and not have the foresight to solve them instantly, so it is entirely possible that a blacklisted Online Casino will make good and will learn from its mistakes and be able to provide quality customer care and prompt payout of winnings.
